Privacy Policy

Effective Date: July 13, 2026

Southside Institutions Neighborhood Alliance (SINA) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

Depending on how you interact with SINA, we may collect information including:

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Organization or employer (if applicable)
  • Information submitted through applications, registrations, surveys, or contact forms
  • Employment-related information submitted through the workforce development program
  • Scholarship and educational program information
  • Housing program information
  • Communications you send to us by email, phone, text message, or mail

We may also collect limited technical information such as your IP address, browser type, and website usage through standard website analytics.

How We Use Your Information

SINA uses the information we collect to:

  • Respond to your questions and requests
  • Administer our programs and services
  • Process applications and registrations
  • Coordinate appointments, interviews, meetings, and events
  • Communicate program updates and service information
  • Coordinate housing-related activities with applicants, homeowners, contractors, vendors, inspectors, and other service providers
  • Improve our website, programs, and services
  • Meet legal, regulatory, and reporting requirements

Phone Calls and Text Messages

If you provide your phone number to SINA, we may contact you by phone call or text message regarding programs, services, appointments, interviews, housing activities, volunteer opportunities, business operations, or other matters related to your relationship with SINA.

Examples of text message communications may include:

  • Scholarship interview scheduling and reminders
  • Workforce development interview scheduling and program updates
  • Housing program communications
  • Appointment reminders
  • Requests for additional information or documentation
  • Volunteer and event coordination
  • Follow-up regarding services or inquiries you have requested
  • Communications with contractors, vendors, property owners, or other business partners related to SINA operations

Message frequency varies depending on your participation in SINA programs or your business relationship with SINA.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. Reply HELP for assistance.

Information Sharing

SINA does not sell, rent, or trade your personal information.

We may share your information only when necessary to:

  • Provide the services or programs you have requested
  • Work with trusted service providers who assist us in operating our programs, website, or communications
  • Comply with applicable laws, regulations, or legal processes
  • Protect the rights, property, or safety of SINA or others

Mobile opt-in information and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

SINA uses reasonable administrative, technical, and physical safeguards to protect the personal information we collect. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Services

SINA may use trusted third-party providers to help operate our website, communications, online forms, customer relationship management (CRM) systems, and other business functions. These providers process information on our behalf in accordance with applicable privacy and security practices.

Links to Other Websites

Our website may contain links to external websites. SINA is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Some SINA programs serve students and youth under the age of 18. Personal information collected through these programs is used solely for administering the programs and is handled with appropriate care and confidentiality.

Changes to This Privacy Policy

SINA may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

SMS Terms & Conditions

By providing your mobile phone number and opting in, you agree to receive text messages from Southside Institutions Neighborhood Alliance (SINA).

Messages may include:

  • appointment reminders
  • scholarship communications
  • workforce development updates
  • housing program communications
  • volunteer opportunities
  • leadership academy reminders
  • responses to your questions
  • communications regarding services you have requested

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out at any time.

Reply HELP for assistance or contact us at (860) 493-1618.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Southside Institutions Neighborhood Alliance (SINA)
207 Washington Street
Hartford, CT 06106
Phone: (860) 493-1618
Website: https://www.sinainc.org